2026
•
Client Operations
Client onboarding went from five days to one.
Sadewa standardized discovery, document collection, and system setup so every new client reaches delivery-ready status in one day.
Winning a new client triggered a chain of emails, document requests, internal setup tasks, and repeated clarification across several teams.
The experience depended on individual checklists, making progress hard to see for both the client and Sadewa.
CHALLENGEs
Every new client started with a different version of the same process.
Sales, delivery, finance, and operations each needed different information, but requests were sent at different times and tracked in separate places.
Missing details delayed kickoff meetings and created avoidable rework during the first week of an engagement.
SOLUTION
We designed one guided onboarding workflow from signature to kickoff.
The workflow creates a tailored onboarding plan, requests the right documents, validates responses, opens the required internal records, and alerts owners only when action is needed.
Clients receive one clear experience while the internal team gets a reliable handoff and a live view of readiness.
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Manual
task
reduction
1 day
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Average investment
ROI
84%
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total
Automations deployed
60%
“Sadewa helped us streamline compliance reporting across multiple teams. We now deliver accurate reports in a fraction of the time.”
Aditya Pratama
Head of Operations
Winning a new client triggered a chain of emails, document requests, internal setup tasks, and repeated clarification across several teams.
The experience depended on individual checklists, making progress hard to see for both the client and Sadewa.
CHALLENGEs
Every new client started with a different version of the same process.
Sales, delivery, finance, and operations each needed different information, but requests were sent at different times and tracked in separate places.
Missing details delayed kickoff meetings and created avoidable rework during the first week of an engagement.
SOLUTION
We designed one guided onboarding workflow from signature to kickoff.
The workflow creates a tailored onboarding plan, requests the right documents, validates responses, opens the required internal records, and alerts owners only when action is needed.
Clients receive one clear experience while the internal team gets a reliable handoff and a live view of readiness.
▒
▒
▒
Manual
task
reduction
1 day
▒
▒
▒
Average investment
ROI
84%
▒
▒
▒
total
Automations deployed
60%
“Sadewa helped us streamline compliance reporting across multiple teams. We now deliver accurate reports in a fraction of the time.”
Aditya Pratama
Head of Operations
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•
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2026
•
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€200,000 saved. With AI.
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•
Recruitment
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